Sample&of a letter to a Customer organization

PARTNERSHIP, BIDDING, AND NETWORKING CAPABILITY EVALUATION

Dear Customer,

We would like to develop our cooperation skills and the way we produce services. Our objective is to become a better partner who can offer added value and is good to work with.

For this reason, we would like you to evaluate our cooperation and partnership with you. This evaluation is confidential and organized by a third party consultant. At no point in time will we try to identify individual organisations or respondents. We will receive only a summary of the evaluation. We hope you can give critical feedback when necessary so that we can identify the areas where you feel we should develop in order to improve our partnership.

This survey has been sent to our top customers and we intend to perform this survey annually. You can answer on the Internet at www.abilitytoinnovate.com by clicking Login. Please answer by xx.yy.200y. All respondents will use the same username:

Username: Please enter the username for the customer benchmark specified by your contact person here
Password: Please enter the password for the customer benchmark specified by your contact person here

To guarantee maximum accuracy, we hope that the people responding would be the people in your organization who work with us or have worked with us. Please forward this message to those persons.

Once you have logged in, please enter your basic information and choose the unit that you principally deal with when working with us. The survey will start once your information has been saved.

We would like to thank you for your time and valuable feedback!

 
Organization
Xxxxx Xxxxxxxxx
Manager

 

As you are our valued customer, you also have the opportunity to start developing your innovation capability and partnership skills amongst your supplier and customer companies. The consultant responsible for this research uses evaluation methods and indicators that can help you analyze your current situation. This analysis can be used as  a reference for developing your organization in the future.

For more information on this evaluation process see http://www.abilitytoinnovate.com .



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