Announcements

KONE had its innovation capability and partnership ability measured (5 May 2006)
KONE is one of the world’s leading elevator and escalator companies. It provides its customers with industry-leading elevators and escalators and innovative solutions for their maintenance and modernization. KONE also provides maintenance of automatic building doors. In 2005, KONE had annual net sales of EUR 3.2 billion and about 27,000 employees

KONE Elevator Services had its innovation capability and partnership ability measured in Finland and achieved high scores for its abilities.

- Although KONE’s scores were among the highest within its reference group, there are still room for improvements says Jari Punkari, Director from KONE Service Business. Customers are demanding more partnership based operating models, where the customer can have a more carefree position in the background.

An innovation capability and partnership ability analysis made at the customer interface provides a strength and weakness profile, which allows the company to focus its management and developmental efforts effectively. The company will receive a final report containing the analysis, benchmark, and recommended actions within 1 – 2 weeks from the conclusion of the survey.

- Jari Punkari states that the analysis results forms a good foundation from which to continue the development. The clients also believe that the questions used in the survey were relevant and important in the future. Punkari characterized the survey conducted by BearingPoint as quick, smooth, and analytical.